Local sushi restaurant drops Skip the Dishes as app option

FORT ST. JOHN, B.C — A local restaurant has removed the Skip the Dishes delivery app as an option for mobile orders.

MySushi is an Asian restaurant serving both Japanese and Vietnamese cuisine in Fort St. John. Owner Tai Phan told Energeticcity.ca he has owned the establishment for about three years.

Phan said high service charges, along with drivers allegedly not delivering orders with customers complaining – and Phan himself being charged with the bill for undelivered food – contributed to his decision to remove the app.

“If I’m the customer, I order the food from the restaurant. People say they have lost the food,” said Phan. “When I called [Skip] customer service, they didn’t do anything.

“When drivers come to the restaurant, I ask them and they tell me they have delivered it already. [Service] fees are high too.”

A Facebook post from the restaurant dated February 19th said mobile orders will continue, with DoorDash and UberEats for app usage.

Phan says another reason UberEats AI options allowed him to update his menu easily, while he had to contact Skip the Dishes to update constantly. 

“Every time I want to update the menu, I have to contact Skip,” said Phan.

According to 2024 data on the Skip the Dishes website, the app currently is available in 450 cities across Canada.

Energeticcity.ca has reached out to the Skip the Dishes media relations department, but did not hear back before publication time.