Canadian telecom companies say demand for their services has surged during the COVID-19 pandemic and will change business once the lockdown ends.
Rogers Communications Inc. told a House of Commons committee that home internet usage is up more than 50 per cent, voice call usage on its wireless network is up 40 per cent, and 1-800 toll-free calls are up more than 300 per cent.
The Toronto-based company said its customers are making more than 50 million wireless voice calls per day while use of toll-free lines has augmented to access federal support programs.
Dean Prevost, president of Rogers for Business, said its technicians “are frontline heroes.”
He said they’ve supported health-care providers by deploying temporary cell sites on wheels, increased capacity to hospitals, run fibre in parking lots and fields and extended fixed wireless to create new COVID-19 testing centres. They have also provided more Wi-Fi for hospitals, seniors homes and homeless shelters.
Story continues below advertisement
Rogers said it has helped customers by lifting usage caps for home internet plans, eliminating overage charges, waiving Canadian long-distance calling fees for homes and small businesses,
Thanks for reading!
Energeticcity.ca is the voice of the Peace, bringing issues that matter to the forefront with independent journalism. Our job is to share the unique values of the Peace region with the rest of B.C. and make sure those in power hear us. From your kids’ lemonade stand to natural resource projects, we cover it – but we need your support. Give $10 a month to Energeticcity.ca today and be the reason we can cover the next story.