FORT ST. JOHN, B.C. – Northern Health is thanking the community for their patience as the Fort St. John Hospital tackles the waitlist for routine lab work.
NH has hired additional booking clerks to make appointments, reorganized how they complete lab procedures, and added additional collection days.
According to a Facebook post on Wednesday, NH is still having no-shows for appointments, which continues to impact wait times for those looking to get in for routine lab work.
These no-shows result in missed opportunities for others to be scheduled. NH is again reminding residents that if they cannot make their appointment, call and let the staff know, preferably at least 24 hours in advance.
The FSJ Hospital lab averages around 100 appointments a day. Between the five day period of January 28th to February 3rd, nearly 50 people no-showed for their appointment. Of those 50 people, just under 15 people did not call to cancel.
To cancel an appointment with the FSJ Hospital lab, call 250-262-5200 and press 1.