Residents measure up Northern Health

By Christine Rumleskie

Residents in the North are applauding Northern Health’s facilities and services.

The results of a year-long study have come out, and 1249 residents gave Northern Health a 91% satisfaction rate.  That’s only slightly lower than the provincial average, which rests at 92%.

The study was under the direction of the Deputy Minister of Health and Chief Executive Officers of B.C. health authorities. Those who got the survey were all inpatients who received medical, surgical, maternity, or pediatric inpatient services between October 1, 2008 and December 31, 2008.

Participants applauded Northern Health’s nurses, who got a 91.8% satisfaction rate, while overall doctor care ranked 93.1%.

However, surveys also pointed out some areas in which Northern Health came up short. Participants ranked the quality of food with only a 50.5% satisfaction rate, and 59.3% of patients felt satisfied after discussing their aftercare with their doctors.

All health authorities in B.C. claim they will use this information to enhance services in the province.

For more results of this survey, click on the attachment below.

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