A local woman looking to get close to Alan Jackson, instead found herself maxed-out and empty handed.
Like many others in the Peace Region, Penny Helgason signed up online for the Alan Jackson Concert pre-sale on Wednesday.
Helgason says she had secured seats close to the stage, but she says a glitch in the system meant she never got her tickets.
Instead, after trying her purchase numerous times, she earned a $32,000 credit card bill.
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However, Encana Events Centre spokesperson Ryan MacIvor says the glitch was random and didn’t affect too many people.
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He says the pre-authorizations should have been wiped off the account in two business days.
But, that time has now passed, and Helgason says both her credit cards are still maxed out.
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MacIvor says anyone who didn’t get to purchase tickets could still win them through media contests.
If a similar problem has happened to anyone else, MacIvor encourages them to call the Encana Events Center at 250-782-7440.