A local woman looking to get close to Alan Jackson, instead found herself maxed-out and empty handed.
Like many others in the Peace Region, Penny Helgason signed up online for the Alan Jackson Concert pre-sale on Wednesday.
Helgason says she had secured seats close to the stage, but she says a glitch in the system meant she never got her tickets.
Instead, after trying her purchase numerous times, she earned a $32,000 credit card bill.
[asset|aid=1509|format=mp3player|formatter=asset_bonus|title=d027d589f7b136e18f14559c08e1434f-Penny Helgason 1_1_Pub.mp3]
However, Encana Events Centre spokesperson Ryan MacIvor says the glitch was random and didn’t affect too many people.
[asset|aid=1510|format=mp3player|formatter=asset_bonus|title=d027d589f7b136e18f14559c08e1434f-Ryan MacIvor 1_1_Pub.mp3]
He says the pre-authorizations should have been wiped off the account in two business days.
But, that time has now passed, and Helgason says both her credit cards are still maxed out.
[asset|aid=1511|format=mp3player|formatter=asset_bonus|title=5e59e876c8bed83bb2499faabb18a65f-Penny Helgason 2_1_Pub.mp3]
MacIvor says anyone who didn’t get to purchase tickets could still win them through media contests.
If a similar problem has happened to anyone else, MacIvor encourages them to call the Encana Events Center at 250-782-7440.
Thanks for Reading!
Energeticcity.ca is the voice of the Peace, bringing issues that matter to the forefront with independent journalism. Our job is to share the unique values of the Peace region with the rest of B.C. and make sure those in power hear us. From your kids’ lemonade stand to natural resource projects, we cover it–but we need your support.
Give $10 a month to Energeticcity.ca today and be the reason we can cover the next story.
